Refund policy

Return and Refund Policy

Due to the nature of the product, we cannot accept returns. All sales are finals.

Please reach out to support@allumbra.it if you have any questions or issues regarding your purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

We do not offer exchanges. The fastest way to ensure you get what you want is to place a new order for the desired item.

If you have any questions or need further assistance, please contact us at support@allumbra.it.